Tuesday September 26 , 2017
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FAQ

Fayfun Resource Website FAQ

1

About  Payment

2

About Subscription

3

About Members Account

4

About Downloading Worksheets

 

 

1

About  Payment

Q1

Can I send a cheque or bank transfer to register as a VIP member?

A1

Yes, you can cross your cheque payable to Fay Fun Edu, and mail it to Blk 153 Yung Ho Road #07-29, Singapore 610153, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to get information of the Bank Account. You have to state if you are subscribing to 1 month, 6 months or 12 months. Account will be activated 3 working days upon received of payment.

 

 

Q2

How do I make payment for purchasing Chinese Card Games?

A2

You can pay by

a)      Pay pal: please follow the instruction stated on the website.

b)      Cheque payment. Please cross your cheque payable to Fay Fun Edu, and mail it to Blk 153 Yung Ho Road #07-29, Singapore 610153,

c)      Bank Transfer. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to get information of the Bank Account.

 

 

Q3

How do I make payment for the workshop or seminar?

A3

a)      Cheque payable to Fay Fun Edu

b)      Cash upon commencement of the workshop or seminar.

Do email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to register and sign up for the workshop or seminar.

 

 

Q4

What the delivery charges for purchasing the cardgames?

A4

Delivery will be free for purchasing the card games.

 

 

2

About Subscription

Q5

Can I renew another 1 month subscription after my 1 month subscription is due?

A5

No, you can only upgrade to 6 months or 12 months

 

 

Q6

Can I renew 1 month subscription after my 6 months or 12 months subscription is due?

A6

No, you can only maintain or upgrade to 6 months or 12 months.

 

 

Q7

What will I get from subscribing to your Chinese worksheets at Chinese Resource Website?

A7

a)      You will get additional of oral, Listening comprehension, comprehension worksheets of each level per month.

b)      You are accessible to download all other levels of Chinese worksheets, Oral and Listening Comprehension.

c)      You be accessible to more information of Chinese learning like composition, Idioms, Common Phrase, Rythmes, Stories etc.

d)     You will get free Pinyin Card Game or Idioms Card Game ( for subscribing 12 months )

e)      You are entitled to 30% discount for purchasing products and signing up of all workshops or seminars organized by Chinese Resource website.

 

 

Q8

What will members get from signing up?

A8

a)      You can free download of 1 Oral, Listening Comprehension, Comprehension Worksheets of all levels and other related Chinese learning resources.

b)      You are entitled 10% discount for purchasing products and signing up all workshops or seminars organized by Chinese Resource website.

 

 

3

About Members Account

Q9

What if there is download problem, what should I do or who to contact?

A9

There should not be any download problem. If you encounter any problem, please inform the administrator by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call Ms Ng Shao Fei at hp 98471420.

 

 

Q10

What if I forget my user name or password?

A10

Please click the icon " forgot your password" or "forgot your username" under the login box and follow the instruction.

 

 

Q11

When and how will I get my username and password to login?

A11

If the subscription is pay by pay pal, you will receive email to verify your email address. After verification, you will receive another email to inform you of your username and password, and you can login to Chinese Resource Website thereafter.

If the subscription is by cheque or bank transfer, your account will be activated 3 working days upon received of payment. After which, an email with your username and password will be send to you, and you will be inform by SMS.

 

 

4

About Downloading Worksheet

Q12

If my child is Primary 5, can I download other level worksheet for him to do?

A12

Yes, you can download Chinese Worksheets, Oral, Listening Comprehension, Composition etc of any level that you think is suitable to your child.

 

 

Q13

How do I read your level chart?

A13

level

Standard

level

Standard

Level 1

Primary 1-easy

Level 7

Primary 4-moderate

Level 2

Primary 1-difficult

Level 8

Primary 4-difficult

Level 3

Primary 2-easy

Level 9

Primary 5-moderate

Level 4

Primary 2-difficult

Level 10

Primary 5-difficult

Level 5

Primary 3-easy

Level 11

Primary 6-moderate

Level 6

Primary 3-difficult

Level 12

Primary 6-difficult

 

 

 

Q14

What is the file format? And the size?

A14

All Worksheets are in PDF file, and audio will be WAV file.